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Further help
If you have any further questions about ongoing projects, products or other issues, please contact our support on our help page .
FAQ & HelpAm I obligated to do anything once I have requested a quote?
No, a quote request is completely non-binding and does not oblige you to place an order. Its purpose is to give an accurate idea of the costs and options before a decision can be made.
The entire service such as design drafts or the shop as well as our advice are also included free of charge until the end of the project. We only pay for the textiles ultimately ordered in the shop. Until then, no payment is necessary and no purchase contract is created.
What happens after the quote request?
After requesting a quote, the individual project contact person will contact you as soon as possible via WhatsApp or email (for corporate fashion projects) to arrange a short appointment and present the free design drafts and the concept. During the process, we can then provide more precise pricing information based on feedback on design, products and quantity.
What should be included in a request for quotation?
The request should include all details such as type of product desired, quantity, customization requests, desired delivery time and any specific questions or requirements. The more detailed the request, the more accurate the offer can be created.